Frequently Asked Questions
Q: What kind of problems can Counselling and Psychotherpay help me with?
A: Counselling and Psychotherapy can help with a wide range of concerns including:
Anxiety and stress
Bereavement and loss
OCD (obsessive compulsive disorder)
Phobias and fears
Redundancy and work issues
Q: Are you insured?
A. Yes I am fully insured by BUPA. I am BUPA reg you can find me at finder.bupa.co.uk/go/mrs_janet_joosten
Q: What type of Counselling and Psyhcotherapy do you provide and which is best for me?
A: I offer two types of counselling detailed below. If you are unsure which service is best for you, please contact me , and I will be happy to discuss which option is most suited to you.
Q: What is Open Ended counselling?
A: A therapy which proceeds at the client’s own pace. This allows the time and space to gradually develop insight into the root cause of your concerns. You may continue in therapy for as long as you want, which can range from months to years.
Q: What is Short-Term Counselling?
A: Short term counselling is a good step for people who do not want to make a long commitment or have a particular issue to work with such as a relationship difficulty. It is often used by people who have had counselling in the past and want to return to work on a particular issue. Short term counselling is usually from 6 to 20 weeks, although some people only want one or two sessions.
Q: What is CBT?
A: CBT can be extremely useful. Cognitive Behaviour Therapy involves learning skills for overcoming behaviours, habits or reactions that are “making things worse”. This could be learning ways to overcome panic attacks or stress, for avoiding the triggers for overeating or even from entering into unsuitable relationships.
Q: How long will have to wait for an appointment?
A: My aim is to offer you a first appointment, known as an assessment session, within 1-2 weeks.
Q: What is an assessment appointment?
A: The first session of any counselling is an assessment session which lasts for around an hour. During this time, I will ask certain questions about you and your life. This information helps to make an initial assessment of your circumstance and the type of counselling best suited to your needs.
Q: Will the counsellor/ psychotherapist give me advice?
A: A counselor/psychotherapist does not give you advice, tell you what to do or judge you in any way. The aim of counselling psychotherapy is to help you come to your own decision(s). Only you know how you feel in any given situation. The counsellor/ psychotherapist might sum up what they understand you have been saying so that they can help you to form a plan of action.
Q: What does a counsellor/ psychotherapist do?
A: Listening carefully is the largest part of what all counsellors/ psychotherapists do. They make sure you have clarified the problem areas in your own terms and help you decide what steps to take next.
Q: Can I have counselling even though I’m not really ill?
A: You do not have to be in crisis or on the verge of one before choosing to have therapy.
Q: What can I talk about?
A: You can talk about anything that is on your mind, however large or small you think your problem is. You might find yourself saying things you had not expected to say. I will always help you explore your circumstances.
Q: How do I know if a counsellor is qualified?
A: You can always ask the counsellor what their qualifications are. I am registered with the UKCP ( UK Council for Psychotherapy)
Q: What if I miss a scheduled appointment?
A: It is essential to the therapy to work that you prioritise attending your weekly appointment once you have confirmed it. Should you need to cancel any appointment, please give me at least 48 hours notice in advance. If you give less than 48 hour notice you will be charge full cost of the session.
Q: What should I look for in a therapist?
A: Things to make sure about with any counsellor or therapist you visit are:
- that they have recognised academic qualifications
- that they adhere to a professional code of conduct
- that they have regular, ongoing supervision to ensure safe and ethical practice
- that they discuss certain issues with you up front before any commitment is made to the sessions including:
- their counselling approach
- confidentiality issues
- length of sessions
- their responsibilities to you
- your responsibility to them.
- their counselling approach
Q: What is an initial consultation?
A: An initial consultation is a 1 hour session to discuss your situation and reason for seeking help. Together we will decide if therapy could be of use. If not, I can recommend a service or counsellor that may be able to help you. The fee is £ 50.00
Q: How can I pay?
A: By cash, PayPal or Bank transfer. Fees are paid 48 hours in advance. Cash payments prior to each session.
Q: How often do I have to see the therapist?
A: Normally once a week but more or less sessions can be arranged if required.
Q: How many sessions do I need?
A: This is for you to decide. However, I encourage my clients to attend a minimum of 6 sessions to gain any real benefit.
Q: What if I am not able to make a session?
A: Once the sessions have been arranged, they cannot be used to see other clients. Therefor I ask that when you are unable to keep an appointment, that you give at least 48 hours notice. You will be subject to full payment if less than 48 hours notice is given.
If you still have questions/concerns that haven’t been addresses, please feel free to contact me for an initial confidential discussion. Alternatively, you can leave a message on my voice mail and I shall call you back within two hours.